
Frequently Asked Questions
Frequently Asked Questions
How do I choose the right hair service?
Our stylists offer a complimentary consultation to assess your hair type, lifestyle, and goals — then recommend the service that fits you best. Whether it's a cut, colour, or treatment, we'll guide you every step of the way.
Do I need to book an appointment in advance?
While walk-ins are welcome when availability allows, we recommend booking your appointment in advance to secure your preferred date, time, and stylist.
What hair care products do you use?
We exclusively use premium, salon-grade products chosen for their performance and gentleness. Our stylists can also recommend a personalised at-home routine to maintain your look between visits.
How long does a hair coloring appointment take?
Colouring appointments typically range from 1.5 to 3 hours depending on the technique and your hair length. We'll give you a precise time estimate during your consultation so you can plan accordingly.
Can I reschedule or cancel my appointment?
Yes — we ask for at least 24 hours' notice for cancellations or rescheduling so we can offer your slot to another guest. You can manage your booking online or reach us directly by phone.
How do I choose the right hair service?
Our stylists offer a complimentary consultation to assess your hair type, lifestyle, and goals — then recommend the service that fits you best. Whether it's a cut, colour, or treatment, we'll guide you every step of the way.
Do I need to book an appointment in advance?
While walk-ins are welcome when availability allows, we recommend booking your appointment in advance to secure your preferred date, time, and stylist.
What hair care products do you use?
We exclusively use premium, salon-grade products chosen for their performance and gentleness. Our stylists can also recommend a personalised at-home routine to maintain your look between visits.
How long does a hair coloring appointment take?
Colouring appointments typically range from 1.5 to 3 hours depending on the technique and your hair length. We'll give you a precise time estimate during your consultation so you can plan accordingly.
Can I reschedule or cancel my appointment?
Yes — we ask for at least 24 hours' notice for cancellations or rescheduling so we can offer your slot to another guest. You can manage your booking online or reach us directly by phone.







